Regional Quality Program Lead, Amazon One Medical
Category:Medical, Health, & Safety
Posted:
June 3, 2025
Description
We are seeking a Regional Quality Improvement Lead (East) to lead and develop the execution of quality improvement (QI) and population health initiatives. Reporting to Quality & Population Health Manager, this individual will serve as a the QI program lead for all internal and external partnerships in the Northeast and Midwest/Texas regions.
The successful candidate will collaborate with senior leaders, Data Analytics, Data Science, Product and Technology teams, Clinical and Operations Leadership, and external partners to drive improved health outcomes, process efficiencies, reporting accuracy, and provider and member engagement.
The ideal candidate is a big-picture thinker, self-starter, and proven program manager. They thrive in a fast-paced, evolving environment, have a bias toward action, excel in cross-functional collaboration, and are able to hold their self and others accountable. As an excellent communicator, they can distill complex and disparate information for various audiences to to inform strategic decisions.
Key job responsibilities
Accountable to achieve both internal and external Quality targets and or performance guarantees for special contracts
Manage multiple regional or programmatic improvement initiatives to improve quality and value of care
Collaborate closely with clinical and operational leadership to implement process improvements in the Northeast and Midwest/Texas regions
Identify opportunities to deploy the Model for Improvement and other improvement science
Develop and deliver education materials and presentations to build quality improvement capacity at One Medical
Own and manage relationships with vendors which support care gap closure
Provide clinical research or consultancy on data-driven projects to increase the value of care for our members, partners, and enterprise clients
Define program and project timelines and milestones and ensure accountability in cross-functional teams in multiple regions
Work closely with Data Science and Analytics to design effective, actionable data reports
The successful candidate will collaborate with senior leaders, Data Analytics, Data Science, Product and Technology teams, Clinical and Operations Leadership, and external partners to drive improved health outcomes, process efficiencies, reporting accuracy, and provider and member engagement.
The ideal candidate is a big-picture thinker, self-starter, and proven program manager. They thrive in a fast-paced, evolving environment, have a bias toward action, excel in cross-functional collaboration, and are able to hold their self and others accountable. As an excellent communicator, they can distill complex and disparate information for various audiences to to inform strategic decisions.
Key job responsibilities
Accountable to achieve both internal and external Quality targets and or performance guarantees for special contracts
Manage multiple regional or programmatic improvement initiatives to improve quality and value of care
Collaborate closely with clinical and operational leadership to implement process improvements in the Northeast and Midwest/Texas regions
Identify opportunities to deploy the Model for Improvement and other improvement science
Develop and deliver education materials and presentations to build quality improvement capacity at One Medical
Own and manage relationships with vendors which support care gap closure
Provide clinical research or consultancy on data-driven projects to increase the value of care for our members, partners, and enterprise clients
Define program and project timelines and milestones and ensure accountability in cross-functional teams in multiple regions
Work closely with Data Science and Analytics to design effective, actionable data reports
Basic Qualifications
A minimum of 4 years managing complex programs or teams
A minimum of 2 years managing, communicating, presenting, and building relationships with internal and external stakeholders
A minimum of 1 year working directly with senior leadership teams (clinical, operations, analytics, and tech teams preferred)
Demonstrated experience in quality management or process improvement
Ability to work independently and collaboratively
Strong written and oral communication skills
Strong analytical skills
A minimum of 2 years managing, communicating, presenting, and building relationships with internal and external stakeholders
A minimum of 1 year working directly with senior leadership teams (clinical, operations, analytics, and tech teams preferred)
Demonstrated experience in quality management or process improvement
Ability to work independently and collaboratively
Strong written and oral communication skills
Strong analytical skills
Preferred Qualifications
Clinical licensure a plus
Experience with improvement science a plus
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Experience with improvement science a plus
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.